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Fraud Alert

If you receive a pre-recorded call about loan services from Firstar Bank, please hang up and do not provide any information. We do not make sales robocalls.

The recording states, “This is an important notice regarding your licensed insurance, brokerage, or service. We are a small business lender… Press 1 if you would like to speak to a loan specialist or press 2 to be removed from this list.” If you received this call and gave them your account number, please contact us as soon as possible.

Mobile Banking Upgrade
Checking your balance just got easier! Mobile Banking users with an iPhone 5 or later can now log in using Touch ID (fingerprint) or Passcode (a 4-digit code.)

Online Bill Pay Save Your Summer Sweepstakes
Fly beyond the old-fashioned way of paying bills and land in a world of adventure! Just add 5 new payees to your Firstar Bank Online Bill Pay or pay 5 or more bills online by 8/31/16 and you’ll be entered for a chance to win!

 Visit https://saveyoursummersweepstakes.com/firstar for details. No purchase necessary. Must be 18+ to enter.

Debit Card Fraud Alerts
Our Fraud Alert system has been upgraded. We now offer real-time alerts via text message, phone call, and email notification. If a transaction on your debit card is identified as suspicious, you will be contacted and asked to verify you made the purchase.

To ensure we can reach you quickly if an issue arises, please make sure your contact information with us is current. Update your information in Online Banking, by calling 866-681-1650, or ask any bank employee for assistance.

Apple Pay Now Available
Enjoy all the benefits of your Firstar Bank debit card using Apple Pay. Apple Pay changes how you pay with breakthrough contactless payment technology and unique security features. So you can pay in an easy, secure, and private way.


Debit Card Travel Alerts
If you’re planning to use your card while traveling, please notify us to help us recognize card activity associated with your travel. Email your travel dates and destination to clientservices@firstar-bank.com or call 866-681-1650.
Important Note: Please do not send your debit card number to us via unsecure email.