We strive to provide an outstanding customer experience and we may ask for your feedback from time to time via email. Like us, you are probably cautious when opening emails. Here is a preview of our email survey so you'll know what to expect. Please feel free to contact us if you are ever unsure whether to open our email messages.
Mobile Banking 4.0
Whether checking your balance, depositing a check, paying a bill, or transferring funds, our app delivers a new level of speed, convenience and security. Download the Firstar Bank mobile app from the Apple App Store or Google Play Store.
Debit Card Travel Alerts
If you’re planning to use your card while traveling, please notify us to help us recognize card activity associated with your travel. Email your travel dates and destination to firstname.lastname@example.org or call 866-681-1650.
Important Note: Please do not send your debit card number to us via unsecure email.
Online Check Ordering
We have partnered with Harland Clark to safely and conveniently offer online check reordering. Check orders will be sent to the mailing address on your account and a charge for the order will appear on your account.
To reorder checks, you will need:
- Firstar's routing number - 103101262
- Your account number
- Starting number of your next check
In certain situations, checks cannot be reordered online. Please contact us to place your order if:
- There are any changes to your order, such as name change or change of address.
- It has been longer than two years since your last check order.
- This is your first time ordering checks.
To place an order, click on 'Order Checks' in the grey Quick Links box on the left. For assistance with check ordering, please contact us toll-free at 866-681-1650.