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Debit Card Safety

We strongly encourage you to monitor your debit and credit card activity and let us know immediately if you notice any unauthorized transactions. Please know that if your Firstar Bank debit card is affected, your card will be closed and a new card issued at no cost to you.

Keep in mind, our Advantage Checking account comes with IDProtect at no additional cost. IDProtect gives you peace of mind offering total identity monitoring with all three credit bureaus, a comprehensive ID theft resolution service, and up to $10,000 in identity fraud expense reimbursements. If you're not already protected, call us and switch to Advantage Checking today!

Travel Alerts for Debit Card Users

To protect your accounts, Firstar Bank monitors debit card transactions for potentially fraudulent activity. If you’re planning to use your card while traveling, please notify us to help us recognize card activity associated with your travel. Email your travel dates and destination to or call (866) 681-1650.

Important Note: Please do not send your debit card number to us via unsecure email.